Ops Drop — August 28, 2025
One Thing To Avoid If You Want AI to Work For Your RevOps Team
AI isn’t a magic filter — if your pipeline feeds it garbage, you’ll only amplify garbage. RevOps ROI starts with clean inputs…
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Why "best customer" is quietly killing you...
And what you can do about it If you've spent any time thinking about the definition of best customer. You totally know what I'm talking about. The CFO defines best customer as most profitable. CS defines best customer as most friendly. The sales rep defines best
Your AI is not stupid — it’s blind.
It has no context.
Your AI Doesn’t Know What Works. Neither Do You.
And that’s not an insult. That’s a diagnosis. You’ve got a sales team that knows what closes. You’ve got a CS team that knows what retains. You’ve got a marketing team that knows what converts. And none of them are talking to each other — not
RevOps JARVIS? RIDL — Why wouldn't I want that?!?
I doubt it comes as much surprise that somebody like me likes Jarvis. I like Jarvis. I mean, what’s not to like? It’s an intelligent system that builds stuff for you. You talk to it, it goes and does. You get stuff out, you think about renaming it