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Keep shooting from the hip
And keep missing and missing and missing...
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Don't hesitate to do this.
It's only making it worse.
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If you want to win customers, you have to know this.
Not persona. Not Message. Not touchpoint. Not Channel.
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Your CRM is Fan Fiction
A made up story about customers that don't exist anymore
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The Best Operators Don't Download Spreadsheets, They Do This Instead.
You can raise your game. If you want to.
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If You Want Results From Data, Don't Be Like This...
So many people do it and it's not hard to avoid.
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What Is This Project?
Inside CommonThread Ai and Our Agentic AI
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Ops Drop — September 1, 2025
AI isn't going to tell you what the data means. This will...
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Ops Drop — August 31, 2025
The Best AI Agent Builders for Ops (RevOps, CXOps, BIOps) have this... do you?
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Ops Drop — August 30, 2025
If you think AI is going to solve you data culture issues, you might want to read this. Subscribe
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Ops Drop — August 29, 2025
You want to help? Here is one way to fail...
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Ops Drop — August 28, 2025
One Thing To Avoid If You Want AI to Work For Your RevOps Team